MamaCreepy.com Terms and Conditions
Welcome to Mama C’s! Thank you for stopping in.
Customer Rewards Program
MamaCreepy.com has one of the best customer rewards programs in online shopping! For every dollar you spend you will earn one rewards point - a one for one match! Each 100 points is good for $15 off, and you can begin redeeming your points once you hit the minimum 100 point threshold. Points can be used during checkout to pay for your order in whole or in part, depending on order total. You can check your rewards points total at any time simply by logging in to your account.
Note: Mama C reserves the right to adjust or change the rewards program at any time in the future.
Shipping Schedule
Orders normally ship 2-5 days after purchase and cleared payment. If you need your order expedited, please contact us and let us know. We will do our best to accomodate you! Additional charges may apply.
Payment Methods
We currently accept MasterCard, Visa, Discover, and Paypal payments, as well as Money Orders and Personal Checks (held for 2 weeks to clear). If you wish to use a money order or check, please contact us in advance, as the ordering process is slightly different.
Order Acceptance Policy
We reserve the right to accept or decline your order for any reason.
Responsible Use of Products
Magical products are not meant to be substituted for a licensed medical practitioner’s care. Do not smoke, ingest, drink, or use topically any herbal product unless first consulting a doctor or licensed herbalist.
Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error, error in pricing, product information received from our suppliers, etc, Mama C will attempt to contact you by phone or email before canceling the order or item that is incorrect.
Sales Tax
We are required to charge Tennessee sales tax on orders to be delivered to addresses within the State of Tennessee. The customer is solely responsible for all sales tax, customs (or other taxation) on orders shipped to any other state or out of the country.
Price changes
Prices are subject to change without notice. The prices listed on our website will be the most accurate and up to date available.
Back Order Policy
There may occasionally be an item listed that is out of stock, or that is on backorder from a supplier. If this is the case, you will be given the option to wait on the item, exchange for something else, or be cheerfully refunded.
Items ordered together do not always ship together. Items are occasionally shipped directly from other crafters and businesses with which we work. There will be a note on your packing slip that states “Ships Separately” if this is the case.
Return Policy
If you want to return a product you must contact us within 7 days of receipt by emailing mama_creepy@yahoo.com. You must have the original invoice number to refer to. We will only accept items for return that are approved and given an RMA (return merchandise authorization) number. Returns will be subject to a 10% restocking fee.
Damages
If you are missing any merchandise from your order, or have received damaged items, put the package aside and contact us within 3 days so we may get the issue resolved in a timely manner. All orders are inspected carefully before shipment.
Peace and Blessings,
